Privacy Policy Last updated: June 2025
1. General

Solution Oil is committed to protecting your privacy and personal data. This privacy statement explains what data we collect, why we collect it and how we protect it. We process your data carefully, securely and in accordance with the General Data Protection Regulation (GDPR).

2. What data do we collect?

We collect personal data that you yourself provide to us through the website, for example when placing an order or contacting our customer service. This includes your name, address, e-mail address, phone number, payment information and IP address.

3. What do we use your data for?

We only use your personal data for the following purposes:

  • Processing and delivery of your order
  • Sending order confirmations or service messages
  • Answering questions through customer service
  • Improving our website and services
  • Meeting legal obligations
4. Data sharing

We share your personal data with external parties only when necessary for the performance of our agreement, such as delivery services or payment providers. We never sell your data to third parties and only provide it when required by law.

5. Security

To protect your data, we take appropriate technical and organizational measures. These include secure SSL connections and encrypted storage of sensitive data. This is how we ensure that your information is safe.

6. Retention periods

Personal data will not be kept longer than necessary. For administrative and tax purposes, this may be up to a maximum of 7 years, as required by the Internal Revenue Service.

7. Your rights

You always have the right to access, modify, delete or transfer your personal data. You can also object to processing or withdraw your consent. To do so, please send a request to info@solution-oil.com.

8. Cookies

Our website uses cookies to improve user experience and track anonymous statistics. You can set your preferences or disable cookies through your browser. See also our cookie policy for more information.

9. Complaints

If you are not satisfied with how we handle your personal data, you can file a complaint with the Personal Data Authority at autoriteitpersoonsgegevens.nl.

10. Contact

Do you have questions about this privacy statement or our practices? If so, please contact:

Solution Oil
Schoutlaan 25A
6002 EA Weert
Netherlands
📧 info@solution-oil.com
📞 06-34787721 (during business hours)

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